Why Your Ecommerce Investment Needs to be Maximized Now

Retailers have always been the pioneers for new relationships between businesses and customers. The drive to find the products they want draws consumers to novel approaches, while great retailers have always used innovative techniques and outstanding experiences to draw customers into their stores.   Continuing this tradition, E-commerce has become one of the leading investments…

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Live Chat Essentials for Beginners

Live Chat boasts immense benefits for businesses and their customers and, whether it be in sales circumstances or through customer service interactions, Live Chat is coming to be an interaction consumers expect when they visit a website, Facebook page and more. Fortunately, it’s easy for businesses to meet this expectation by creating a Live Chat…

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Click-to-Call Essentials for Beginners

Just as Click-to-Call is an easy tool for consumers to use, it’s also simple for any-sized business to implement. Once an easy Click-to-Call button is created and customized, businesses can integrate that button across their web presence and physical marketing, whether through a website or QR code, while also capitalizing on increasing traffic through their…

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After Appointments: Get the best of Feedback and Email Marketing

Online Scheduling and other customer engagement tools generate outstanding interactions with customers that bring relevance back to a business’ E-commerce presence. However, these tools also offer stretch capabilities that allow you to follow up with your customers and improve the performance of your business, either by noting progress through automated customer feedback, or encouraging new…

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Killer Integrations are the Engine of Enterprise Customer Engagement

Any successful enterprise deployment requires the ability to maximize an investment in the long term. While digital customer engagement is coming of age and more companies come to provide their customers with a unified conversation, it’s important for those considering implementation to consider platforms that don’t limit them to collecting data incongruously, building up tempting…

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Digital Engagement Driving Customer Experience Across Industries

Digital engagement and the tools that enable it are a set of killer apps that are not yet fully understood in this age of consumer internet. While the habits of checking for products, services businesses online before visiting stores and making purchases seems fully formed within consumer behaviour, these new trends require a response from…

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Nous vous attendons le 5 Avril à Paris !

Save the date ! Nous avons le plaisir de recevoir les agences digitales le Mardi 5 Avril 2016 à Paris (6-8 boulevard Haussmann) dans les locaux de notre partenaire BpiFrance pour une discussion sur les solutions de conversion client en ligne. Toute l’équipe Agendize vous accueillera à partir de 8h45 autour d’un petit déjeuner. Inscrivez-vous…

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Large Banks Can Capitalize on Unified Conversation

Banking and financial services enterprises pride themselves on understanding their customers, and they leverage massive customer information chains based on appointments, deposit and employment data, financial products used, endless automated analysis and more to do so. This makes banks foremost among enterprises that deploy analytical solutions to get the most out of customer relationships, while…

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Why Mobile Is Indispensable for Direct Engagement

Most of us use our mobile devices constantly, but to understand why mobile is so indispensable to engaging consumers, it’s important to consider the extent to which mobile seems to dominate our lives and behaviour. According to a recent Pew survey, a full 21% of American adults are online “almost constantly”, whether that’s in receiving…

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B2B sales gets an edge with digital engagement

B2B sales is first and foremost about trust, competence and persistence. This difficult work can require its fair measure of patience, but B2B sales representatives also need systems that support the digital relationships customers now seek. Just as engagement tools, calls-to-action and more can increase conversion on local business’ websites and other consumer-facing channels (like…

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