4 razones por las que tu empresa necesita un CRM

Por Tochtli Durán León  CRM por sus siglas en inglés (Customer Relationship Management) es un software específico que ayuda a las empresas a gestionar, automatizar y facilitar procesos internos con el propósito de comprender, anticipar y resolver las necesidades de clientes actuales y potenciales. Tener un CRM traerá múltiples beneficios a tu empresa, a continuación…

Read More

Live Chat Makes the Difference in Enterprise Recruiting

Live Chat has always been a great tool to drive customer satisfaction and outstanding E-commerce experiences, so it should come as no surprise that it can be a great tool for recruiters to interact with candidates. What is it about Live Chat that drives great recruiting interactions, compared to the traditional reasons?   Fortunatley, Roxanne…

Read More

Digitalizar tu PYME, el camino al éxito

  Por Tochtli Durán León Durante la última década, México ha crecido considerablemente en el rubro digital. En pleno 2016 el país cuenta con 65 millones de usuarios activos en Internet que representan el 59% de la población; diferentes actividades se tejen en la enorme red, desde escuchar música y ver videos, hasta hacer compras…

Read More

Create an Online Scheduling Experience by Crafting What Your Customers See

With consumers demanding more digital engagement than ever before, Online Scheduling can provide businesses a unique means to craft outstanding experiences for their customers. Features like notifications, reminders, custom message templates and widgets can help drive increased interest in a business’ offerings, while also conditioning greater customer loyalty through improved all-around experience.   While automated…

Read More

Major Telecoms can Maximize Ecommerce with Engagement

Major Telecommunications companies have formed the backbone of our digital revolution, powering the infrastructure that provides internet access to billions while also seamlessly incorporating new products and services along massive distribution and supply chains. The demand for new devices and networked services has been so tremendous that customers line up around city blocks and beat…

Read More

Medical Scheduling goes online to improve efficiency and patient care

By the end of 2019, Accenture predicts that 66% of US health systems will offer Online Scheduling solutions, while 64% of patients will book appointments digitally. Nearly 38% of all appointments will be self schedules – that’s nearly 986 million appointments creating $3.2 billion in value for the healthcare industry.   77% of patients today…

Read More

Rock Your Customer’s World with Click-to-Call

Digital customer engagement is a growing and important facet of the way any business communicates with its customers, and Click-to-Call is no exception. According to a study by Marchex, consumers will spend $1.12 trillion through click-to-call mechanisms this year in the United States alone.   Furthermore, by 2019 click-to-call will be worth nearly $2 trillion…

Read More

Online Lead Generation: An Opportunity No Business Can Refuse

By Brad Shorr of Straight North Does your organization have a website consciously built for generating leads? Many organizations have a “build it and they shall come” attitude about their website, figuring if they load it with enough information and cool design features, the new business will start rolling in. It never does. Created by…

Read More

Adapt your forms in the wild with Form Builder

In the world of customer engagement tools, Live Chat, Click-to-Call, Online Scheduling and more have taken their rightful places as the up-and-coming (or “already arrived”) solutions that businesses prefer to reach out to their customers, but Form Building has been there all along.   In one form or another, surveys and contact forms have been…

Read More

Choose the Best Booking Interface for Salesforce

A variety of booking and scheduling solutions exist for Salesforce, however many of them don’t offer the sophisticated APIs, parsing and data consistency that Agendize offers when integrating – crucial features that add value for enterprise users. Agendize’s powerful Salesforce Scheduling software allows businesses to generate new leads through 24/7 appointment booking, tracking every new…

Read More