Adapt your forms in the wild with Form Builder

In the world of customer engagement tools, Live Chat, Click-to-Call, Online Scheduling and more have taken their rightful places as the up-and-coming (or “already arrived”) solutions that businesses prefer to reach out to their customers, but Form Building has been there all along.   In one form or another, surveys and contact forms have been…

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Choose the Best Booking Interface for Salesforce

A variety of booking and scheduling solutions exist for Salesforce, however many of them don’t offer the sophisticated APIs, parsing and data consistency that Agendize offers when integrating – crucial features that add value for enterprise users. Agendize’s powerful Salesforce Scheduling software allows businesses to generate new leads through 24/7 appointment booking, tracking every new…

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Save Time with Calendar Sync for Online Scheduling!

Cloud Online Scheduling is the next-generation interaction that consumers have come to expect, and your ability to synchronize Online Scheduling with personal and professional calendars like Google, Outlook, iCal and Windows Live is a crucial underpinning to many of the benefits scheduling can offer.   With appointments shared to an online calendar, or 2-way scheduling…

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What Enterprises Needs to Master Customer Experience

In mapping a customer journey, it’s important for enterprises in retail banking, telecom and other sectors to consider implementing all the right tools in setting up engagements with its customers. Whether it’s simple lead collection forms, more complicated engagements like those that come with Live Chat and Click-to-Call, or appointments that are booked and coordinated…

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Get Agendize from anywhere with new Zapier Integration!

When you have a versatile suite of customer engagement tools like Agendize’s, you need to make sure you have all critical integrations down pat so your customers can get the most value possible. That’s why, on top of Agendize’s sector-leading CRM and mailing list integrations, as well as its world-class APIs, we’ve added integration with…

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Just like staff in a storefront, who’s manning your website?

Every consumer understands the value of retail employees in making customers feel welcome to a storefront. From their expertise, caring personal presence, and ability to communicate different benefits of products and services in a way different people can understand, retail employees drive the success of their locations.   However, in the implementation of E-commerce initiatives,…

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Want More Customers? Forget Customer Acquisition (Yes, Really!)

  Guest Post by Jenny Hayward of Signpost   Ask any business owner what their main goal is, and most often they’ll respond with some variation of “getting more new customers through the door”.  Although customer acquisition is essential to the growth and sustainability of any healthy business, far too often owners throw themselves full-force…

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How Gym scheduling software transforms your clients experience

Today, most of gyms and fitness centres provide personal or group training programs, but you know how difficult it is to attract enough people to your training classes and make the most of your investment in a certified personal trainer! Additionally, keeping your trainers’ schedules up-to-date becomes a lengthy administrative task that prevents you from…

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Understanding Live Chat’s Effect on Consumers

Consumers are looking for simple and compelling digital experiences when they browse and shop online, and Live Chat is one of the interactions that is both universal and expected by consumers in this process. 90% of consumers consider it helpful, while 62% say they are more likely to purchase from a site with Live Chat…

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Online Scheduling gives Banks a new way to engage clients

Online Banking has quickly taken over as consumers’ preferred mode of managing their day-to-day finances. In 2013, a Pew study revealed that 51% of U.S. adults (encompassing 61% of internet users) banked online. 32% of U.S. adults also banked using their mobile phones, a trend that has presumably increased with the spike in mobile internet…

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