With the rise of e-commerce and the strong trend towards digitalization, online payment services have become a key criterion for today's customers. Let's take a look at the benefits of an online payment solution: ease of use, convenience and availability.
Time for dematerialisation
In this age of digitalization, businesses need to stand out with simple to use solutions that implement brand stickiness and raise brand loyalty.
Online appointment scheduling, emailing tools and digital queueing management are all necessary tools that can be used to enhance the customer experience.
But let's focus on online payment solutions today
The share of online purchases has been steadily increasing over the last few years and is not about to decrease. According to the 2019 edition of the Ecommerce Foundation's annual, in Western Europe (the UK, Germany and France) 81.4% of the population buy on the Internet.
Thus, it is essential to set up online payment methods such as Paypal, Ingenico, Stripe or Global Payments.
Read more: Top 10 reasons to adopt online scheduling
The benefits of online payment
In addition to the benefits for customers, online payment also has many benefits for the company that uses it. In particular, from the point of view of invoice management.
Gone are the days of depositing and reconciling cheques or making mistakes with manual invoice processing. Everything is now automated, which considerably reduces the loss of cheques or cash!
This also offers your customers security guarantees, as bank details no longer have to be stored. In addition, online payment is one of the payment methods with the lowest fraud rate, with only 0.226%, thanks to the entire authentication procedure.
The benefits don't stop there! In addition to securing your customers' payment, online payment allows a company to secure its finances. Keep an eye on your cash flow and fight unpaid bills.
A solution that is as beneficial to your business as it is to your customers !
You gain flexibility and security and your customer experience is enhanced! No more checkout, as payment is made upstream. You can offer a better experience to your customers, improving the relationship you have with them and therefore increasing your chances of retaining them!
Agendize + Online Payment
Combining appointment scheduling with an online payment solution allows you to manage your appointment scheduling completely automatically.
This is what we offer through our solution! Our Agendize built-in connectors allow you to integrate your payment solution with our online appointment scheduling solution.
With Agendize, reduce the number of missed appointments by 80% !
Synchronising these two tools offers you many advantages: from a business point of view, it not only allows you to secure your turnover but also to ensure that your customers come. Don't wait to receive bank details before validating an appointment, from now on, everything is automated! Demand a deposit or full payment from your customers at the beginning of the online booking process, which considerably reduces the number of missed appointments.
If you are interested in this subject, you can contact our team now to request a demo by clicking on the button below :