Gather powerful client data from the new Live Chat feature

Client Relationship - News // September 28 2017

Agendize Product News

Make Agendize work overtime for you with the new Live Chat! While empowering clients with automating the appointment scheduling process, business owners can now easily gather qualified customer information right from the chat console.

Fully integrated with our engagement tools, such as online appointment and form builder, our improved Live Chat nurtures the integrated CRM to help businesses improve efficiency and develop spot-on sales strategies.

What you can do with our new Live Chat add-on*:

  • Feed your hot new leads list! All new chats will automatically feed your contact list.
  • Personalize all your conversations! The client profile of your chat user will be directly displayed as soon as the conversation starts.
  • Leave no questions unanswered! Thanks to its smooth experience, you can view at a glance the conversation flow by jumping from one chat to another and by entering a group conversation.

 

Agendize live chat

 

  • Take action from the chat! The actions you need will be right where you want them. Add an appointment, edit the client profile!
  • Add notes to yourself! Leave a comment on each Live Chat conversation to keep better track of your activities.

 

Agendize Live Chat

 

  • Send a conversation history via email! Use new filters, smart searches, logical sorting and send the conversation history by email to get exactly what you need.

 

Agendize Live Chat

 

* Live Chat is available with our Calls and Form Builder plans and can be requested as an upgrade to our Appointment Scheduling plans.

Have questions on how to implement the Live Chat or want to request a demo of this new feature? Contact our Customer Support team today!

Our Latest Articles

Create New Revenue While Marketing to Pro-Small Businesses

Small businesses have never had more opportunities to market themselves. Social channels like Facebook, Instagram, and Twitter have leveled the playing field for creating visibility. Other digital tools have also allowed...

How to Add Appointment Booking to Google My Business

If you remember last week, we spoke about the benefits of marketing locally in our 3 Reasons Why Every Marketing Agency Should be Doing Local Marketing article. We want to follow-up with tips on integrating Agendize into...

3 Reasons Why Every Marketing Agency Should be Doing Local Marketing

The name itself can be misleading: “local marketing.” It sounds like something you’d only do for the local hair salon or coffee shop. But even if you work for an agency serving global companies, there’s good reason to st...

Would you like to receive the latest news by email?
Subscribe to our newsletter !