Subscribe to the newsletter

Gather powerful client data from the new Live Chat feature

September 28 2017

Client Relationship - News

Gather powerful client data from the new Live Chat feature

Share this article :

Agendize Product News

Make Agendize work overtime for you with the new Live Chat! While empowering clients with automating the appointment scheduling process, business owners can now easily gather qualified customer information right from the chat console.

Fully integrated with our engagement tools, such as online appointment and form builder, our improved Live Chat nurtures the integrated CRM to help businesses improve efficiency and develop spot-on sales strategies.

What you can do with our new Live Chat add-on*:

  • Feed your hot new leads list! All new chats will automatically feed your contact list.
  • Personalize all your conversations! The client profile of your chat user will be directly displayed as soon as the conversation starts.
  • Leave no questions unanswered! Thanks to its smooth experience, you can view at a glance the conversation flow by jumping from one chat to another and by entering a group conversation.


Agendize live chat


  • Take action from the chat! The actions you need will be right where you want them. Add an appointment, edit the client profile!
  • Add notes to yourself! Leave a comment on each Live Chat conversation to keep better track of your activities.


Agendize Live Chat


  • Send a conversation history via email! Use new filters, smart searches, logical sorting and send the conversation history by email to get exactly what you need.


Agendize Live Chat


* Live Chat is available with our Calls and Form Builder plans and can be requested as an upgrade to our Appointment Scheduling plans.

Have questions on how to implement the Live Chat or want to request a demo of this new feature? Contact our Customer Support team today!

Last articles

Four key points to understand the value of the digital customer journey

The emergence of new digital channels and the explosion of social media have made a substantial impact on the customer journey. Since consumers are more connected and autonomous, they use several means to interact with b...

Customer Relationship Management: how can we efficiently innovate?

To remain on top of the digital transformation has become a significant competitive advantage with the advent of new technologies. Now, with customer experience as a major differentiation criteria, companies must use inn...

What are the challenges of digitalization for companies in 2018?

Digital is a word more and more present for its incredible power to merge personal and professional spaces. Today is hardly impossible to live without it, specially when it comes to business management and promotion. If ...

Share your opinion!

Subscribe to the newsletter