As consumers become more accustomed to an environment chock-full of predictive analytics and omni-channel engagements, Banking Institutions and Financial Services Professionals need to adapt with the right customer engagement tools in order to create data-driven interactions that improve both performance and revenue.
Price Waterhouse Coopers Banking 2020 survey indicated that, worldwide, the most critical strategy banks can implement is a ‘‘customer-centric business mode’’, while Ernst & Young’s 2014 Global Consumer Banking Survey further stated that ‘‘Omnichannel experiences (are) the first priority of any retail bank.’’
Online Scheduling can form the backbone of these efforts, connecting your customers with service staff more seamlessly than ever before. This free White Paper will help you understand why and how to take advantage of that.
Agendize.com is inviting you to review this White Paper with one of our customer engagement experts. Contact us to schedule a call and learn how more about Agendize.