Agendize launches its mobile-optimized Online Scheduling tool

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You can now manage your appointment-based business directly from a smartphone. No need to get stuck behind a desk for hours, switching endlessly from keyboard to mouse while accessing your appointment calendar.

Your user friendly & mobile-optimized platform

Manage your staff, see their individual daily planning. Access the analytics and reports of your account, set all your tool preferences, define your company services and the reminder messages you want to send to your clients.

Manage your business wherever you go

Access all your online appointments from your mobile. See your calendar for the day, for the week or for the month at your convenience. Accept, modify or decline any appointment from your entire schedule quickly and easily via your mobile device. Check your customers’ profiles and get easy access to their contact information.

Work when it suits you, during your commute, while traveling, wherever your smartphone allows you.

A glimpse of your new mobile interface:

  mobile scheduling agendize mobile scheduling agendize screenshot agendize mobile scheduling tool mobile scheduling agendize screenshot

 Have you already tried our mobile online scheduling tool? Do you like it? What would you suggest to improve it? 

 

 


Agendize opens two new offices in Mexico and Belgium.

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Agendize, the leading provider of customer engagement solutions for online businesses, and already established in Montreal, New York and Troyes, France, continues its international expansion by opening two additional offices in Mexico City and Brussels.

An international business strategy.

Already long-established in North America, Agendize has been expanding into new territories through becoming a leading solutions provider in the Latin American and European markets.

E-commerce in Mexico has increased significantly in 2012, reaching between $4.6 and $4.9 billion (U.S.) – source. As for Europe, it is the largest e-commerce market in the world with an annual turnover of 300 billion euros - source.

A natural extension to both burgeoning and established markets is the ability to offer interactive services to online consumers such as Live Chat, Click-to-Call and online scheduling; the prospect of which represents an opportunity to increase Agendize’s market share across several international markets.

Erwan Douarinou

Laura VancompernolleBy opening two new offices, led by Laura Vancompernolle in Mexico and Erwan Douarinou in Brussels, respectively, Agendize strengthens its position as a global leader in cloud / SaaS –based services and has built its business around delivering best of breed solutions, coupled with strong partnership relations throughout its customer base of: Resellers, Digital Marketing Agencies, Hosting Companies, Telco’s and Website builders.

About Agendize

Founded in 2003, Agendize offers a suite of private-labeled, interactive, applications that boost engagement between online businesses and their customers. These include Online Appointment Scheduling, Click-to-Call and Live Chat. The flexibility of Agendize solutions and its dedicated customer support team help connect more than 55,000 companies, in 20 countries, to their customers.


Fabulous New Features to Book an Appointment

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A message from Christophe Berge, Chief Architect & Co-Founder of Agendize.com

Dear Agendize Friends,

Summer is already here and even though many of you have vacation on your mind, the Agendize team is always hard at work improving our services. We’re proud to announce several new features added to Book an Appointment, our online scheduling service.

Here’s a list of your wishes come true:

  • In the Book an Appointment widget, instead of having customers choose a service and then a staff member, they can now just choose a service and have our platform select the staff member for them. The staff member will automatically be selected by our system following certain rules: staff who have already served your client, those who are the most available or simply by random selection.
  • Buffer Time. You can now set time aside between two appointments. Buffer time can be used for a delay or a break between appointments. This way, there’s no reason to stress if your appointments are running late and you need a bite to eat, or if you need to allow for travel time between each appointment.
  • Your customers can now change the date of their appointment or cancel it on their own. The confirmation emails sent to customers by our service now contain a personalized link they can follow to access (and modify) the details of their appointment at any time.

We are working on more new features for Book an Appointment which will be announced on the blog in the coming weeks. Stay tuned.

Christophe


New Facebook app turns your fans into loyal customers

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If Facebook friends are real friends, then your Facebook customers are real too. Yes, ALL of them!

As a matter of fact, Facebook, blogs, Twitter and customer reviews are considered the most effective tactics for mobilizing consumers to talk up products online. (Etailing Survey of 117 companies, September ’09)

No matter what industry you’re in, developing your social media presence should be one of your company’s top online marketing priorities. On his blog, young tech entrepreneur, @stanleytang offers 41 Top Tips To Growing Your Social Media Presence. His advice: engage in conversations, be supportive, create a unique/professional profile and treat social media like a cocktail party!

After reading Stanley’s advice and listening to our users’ feedback, we decided to create a Facebook app that will develop any company’s social media presence by converting their visitors into loyal customers. The final product is our very first Facebook app, Online Scheduling with Agendize!

This app allows your Facebook fans to book appointments online with your company 24/7 in real-time, while reducing the numbers of no-shows with automatice and text message notifications. This way, your visitors don’t ever have to visit your webpage to contact you for a question, demo, interview, etc. They can do it all from Facebook where they spend most of their time anyway.

If you already have an Agendize account, it takes one click to add Online Scheduling to your company Facebook page. If you don’t already have one, sign up for Agendize in less than 5 minutes and get $5 in free actions.

Nancy E.