Empresas en la nube – Infografía

Por Tochtli Durán León Apoyadas en las nuevas tecnologías, empresas de todos tamaños y sectores incrementan su productividad, reducen costos, agilizan procesos y crean nuevas formas de colaboración que las encaminan al éxito. El cloud computing o computación en la nube es una de estas nuevas tecnologías que busca alojar todos nuestros archivos e información…

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“Book now” for Business Pages with a Facebook Call-to-Action

Calls-to-Action are the core of our business, and something Agendize has specialized in since our founding in 2003. Since then, we’ve strengthened out services with apps like the Online Scheduling, Click-to-Call and more to help businesses connect with their consumers wherever they are. Last December, Facebook gave us its own vote of confidence by adding call-to-action buttons to their pages, proving…

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3 Tools for Customer Experience Management

In a recent post on the 5 Top Reasons for CEM, we dived into the challenges faced by CEOs to address Customer Experience Management (CEM). This time, let’s introduce solutions to those challenges and evaluate their impact.   Impact of Engaging Customers 28% of CEOs agree that customers expect faster resolutions. Today, it has become…

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The Role of Click to Call in Business Success

In 2013, Google commissioned Ipsos to conduct a study on their click-to-call buttons that appear directly in search results on mobile devices. Over a 1 week period, the study examined 3000 respondents who had all made at least one purchase from 1 of 7 verticals, in the past 6 months (Travel, Restaurant, Finance, Retail, Technology,…

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State of the (Local) Union

A short article on Greg Sterling’s very insightful and informative blog, Screenwerk, earlier this week referenced a slide that has created a good deal of buzz in the local media space. While it was very pleasing to see Agendize duly noted on what is being dubbed the ‘local media landscape’, I felt a slight pang…

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Agendize opens two new offices in Mexico and Belgium.

Agendize, the leading provider of customer engagement solutions for online businesses, and already established in Montreal, New York and Troyes, France, continues its international expansion by opening two additional offices in Mexico City and Brussels. An international business strategy. Already long-established in North America, Agendize has been expanding into new territories through becoming a leading…

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If McLuhan was alive today, would he tweet and text his friends?

Earlier this month, @BrianSolis blogged about “The Number One Least Asked Question in Social Media…Why?” He discussed why asking “Why” is important in all aspects of business, including social media. As we embrace a social media culture, Solis proves that Marshall McLuhan’s world aphorism “the medium is the message” (and palindrome: “the message is the medium”) is…

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How Not to Get Dumped by Your Angry Customers

Building a business is like building a relationship. We all slip up at some point and make mistakes. It’s how we deal with our shortcomings that really matters…and learning from them. As a dissatisfied customer, I learned three important lessons in customer service today: Don’t annoy your leads/clients If you do irritate them, respond to their…

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Treat Every Page Like Your Homepage

In a post about how to use call-to-action buttons on your website to attract and convert more visitors on 1stwebdesigner, Charina Torres wrote something web designers often forget: “Many developers have the connotation of just putting call-to-action buttons on the homepage of the website, remember that it should not only be limited on the homepage, rather try putting…

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