How Not to Get Dumped by Your Angry Customers

Building a business is like building a relationship. We all slip up at some point and make mistakes. It’s how we deal with our shortcomings that really matters…and learning from them. As a dissatisfied customer, I learned three important lessons in customer service today: Don’t annoy your leads/clients If you do irritate them, respond to their…

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1 Easy Tool to Save the Date and Increase Attendance at Your Summer Event

With social media booming from all corners, adding Google+ to the family this week, we’re realizing it’s easier to host events online in order to increase and organize attendance. From a business point of view, online brand visibility (via webinars, Live Chat, Livestream etc.) is essential for companies wanting to reach more people and gain trust….

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5 Terms to Remember When Measuring Your Campaign ROI

It took some time for many of us to believe that social media has a true ROI. Now that we accept this fact, we’re left searching for the right tools and methods to test it. Integrating social media to your business marketing strategies has many benefits such as increasing public relations and enabling customer service. But…

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Send to Phone: Shifting Content in a Smart Way

Earlier this year, @FredWilson from AVC.com blogged about “content shifting”, a term that’s attracting a lot of attention in the tech world. The demand is clear: users want access to any type of content, on multiple devices 24/7. With the creation of smartphones, tablets and more, technology and content are growing side by side to…

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5 Tips for Writing a Survey That Won’t Get Ignored or Sent to the Trash

Surveys are a great tool to gather market research information from your visitors and customers. With our free Form Builder, building a survey is quick and easy. The biggest challenge of collecting online feedback is getting people to take your survey. Users will ignore or trash surveys in fear of wasting time filling out something…

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New Facebook app turns your fans into loyal customers

If Facebook friends are real friends, then your Facebook customers are real too. Yes, ALL of them! As a matter of fact, Facebook, blogs, Twitter and customer reviews are considered the most effective tactics for mobilizing consumers to talk up products online. (Etailing Survey of 117 companies, September ’09) No matter what industry you’re in,…

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Treat Every Page Like Your Homepage

In a post about how to use call-to-action buttons on your website to attract and convert more visitors on 1stwebdesigner, Charina Torres wrote something web designers often forget: “Many developers have the connotation of just putting call-to-action buttons on the homepage of the website, remember that it should not only be limited on the homepage, rather try putting…

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The Agendize recipe: 10 steps to better conversion

Last week’s post explored 3 amazing SEO resources that can improve you website’s traffic and conversion rates. After spotting many positive comments,  re-tweets and starting a discussion, we decided to continue the (conversion) conversation. Just for you! We’re always happy to spread the love and tips on how to improve your business.This time around, the good advice…

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3 Amazing Resources to Learn More About SEO

Customers often ask us how they can attract more users to their site so they can convert even more. This week, I decided to learn more bout the powerful world of search engine optimization, to answer all your questions on how to generate more Click-to-Calls and Live Chat sessions . I’ve always imagined that SEO…

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